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Ihtisham Hussain
Ihtisham Hussain
Linux System Administrator | Web Hosting Specialist | WordPress & Server Support Engineer
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Ihtisham Hussain
Ihtisham Hussain
Linux System Administrator | Web Hosting Specialist | WordPress & Server Support Engineer
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Available for Global Remote Roles in the following positions: Linux & Windows Server Administration Web Hosting Technical Support cPanel/WHM & Plesk Administration WHMCS Management WordPress Support & Optimization

I keep servers healthy, websites fast, and hosting platforms running at scale. With 4+ years managing Linux and Windows environments — including a shared hosting platform of 500+ live websites for a US-based company — I bring hands-on experience in cPanel/WHM, Plesk, WHMCS, server hardening, and Level 1/2 technical support. Based in Peshawar, Pakistan — I've worked remotely with clients and companies across the US and UK, managing critical infrastructure across time zones.

Currently managing hybrid Linux/Windows Server 2022 infrastructure for a government organization in Peshawar. I have hands-on experience in automation and scripting (Python & Bash) and am actively expanding into DevOps technologies to build more scalable and efficient hosting environments. Open to remote roles globally, flexible for US/EU timezone coverage.

4+

Years Linux & Windows Server Admin

4+

Years Web Hosting Support

6+

Years WordPress Experience

5+

cPanel/WHM | Plesk | WHMCS

500+

Websites Managed Simultaneously

60+

WordPress Sites Delivered

Resume

Experience
Sep 2024 – Present
System Administrator
WRC – Government Infrastructure, Peshawar, Pakistan
  • Administer a hybrid Linux and Windows Server environment supporting internal systems and hosted services
  • Manage Active Directory, DNS, DHCP, IIS, and FTP services across Windows Server 2022 infrastructure
  • Maintain and optimize DNS infrastructure ensuring reliable name resolution and service availability
  • Implement user access controls, Group Policy, system hardening, and security best practices across both environments
  • Monitor performance, manage backups, and lead disaster recovery processes while proactively resolving infrastructure issues
Jun 2023 – Aug 2024
System Administrator
Ambitious Web Services, United States (Remote)
  • Managed a shared hosting environment hosting 500+ websites on Linux servers with high availability, performance, and security
  • Administered Linux servers with cPanel/WHM for account provisioning, resource allocation, and technical troubleshooting
  • Deployed and maintained bare metal servers, improving system performance, stability, and scalability
  • Executed website migrations, backups, and restorations with minimal downtime and full data integrity
  • Resolved DNS configurations, domain issues, email problems, and hosting-related tickets efficiently
  • Implemented server security measures, malware removal, and WordPress optimizations to enhance performance
Mar 2022 – Apr 2023
System Administrator & Web Hosting Support
Meridian Limo LLC, United States (Remote)
  • Cleaned and secured a compromised server, then migrated all data to a new Linux server with cPanel/WHM
  • Separated email and web hosting services to enhance performance, reliability, and security
  • Reorganized IT infrastructure and implemented improved policies to increase system efficiency and uptime
  • Diagnosed and resolved website and email issues, ensuring consistent uptime and service performance
  • Administered Zendesk support operations, managing ticket workflows, user access, and issue tracking for hosting and IT-related requests
Jan 2020 – Feb 2022
Freelance WordPress Developer & Hosting Support
Upwork, Remote
  • Delivered and customized 60+ WordPress websites for startups and businesses, focusing on performance, security, and aesthetics
  • Managed website deployments, migrations, backups, and restorations with minimal downtime
  • Configured hosting environments using cPanel/WHM and Plesk for domains, DNS, email services, and SSL
  • Troubleshot website, hosting, and email issues, providing reliable technical support
  • Improved website speed, security, and performance through optimization best practices
Certifications & Trainings
Linux System Administrator

Hands-on training in Linux server administration, system hardening, and troubleshooting — covering LAMP/LEMP stacks, networking, and disaster recovery practices.

Certificate
Specialized Windows Server 2022 Training

Hands-on training in Windows Server 2022 infrastructure, including Active Directory, Group Policy, DNS/DHCP, and system hardening for hybrid enterprise environments.

Certificate
Control Panel & Hosting Administration (cPanel/WHM, Plesk, WHMCS)
Courses

Hosting environment configuration and management across cPanel/WHM and Plesk, including account provisioning, DNS, email, and SSL — paired with WHMCS for billing and service automation.

Certified WordPress Developer & SEO Expert

Custom WordPress development, performance optimization, and on-page SEO — delivered 60+ client websites with a focus on speed, security, and usability.

CERTIFICATE
Crash Course On Python
Google

Foundational scripting and automation skills in Python, supporting Bash/Python automation work in Linux environments.

CERTIFICATE
Education
2024 - 2026
Master of Science in Computer Science (In Progress)
Brains Institute, Peshawar, Pakistan

Advanced study in cloud computing, distributed systems, artificial intelligence, and machine learning — extending foundational CS knowledge toward scalable infrastructure, automation, and intelligent systems design.

2016-2020
Bachelor of Science in Computer Science
Brains Institute, Peshawar, Pakistan

Studied core CS fundamentals including programming, algorithms, networking, and operating systems; gained practical skills in database management and web technologies.

Testimonials from Upwork

Here’s what my clients say

Ihtisham did an excellent job. He understood the concept perfectly and delivered everything on time and exactly as agreed. Communication was clear throughout all stages of the project, and he kept me informed of every update. The quality of his work is outstanding. I would definitely hire him again without hesitation.
Marcelo Cretela
CEO of Verix Business Solutions(UK)
Ihtisham did an outstanding job! His communication was clear, his work was efficient, and he completed everything within the expected time frame. Highly professional and skilled — I highly recommend him and would gladly work with him again in the future.
Farman Orakzai
CTO of Raftaar Cloud (PK)
Ihtisham was very quick to respond to every message and edit during the project. Very easy to work with and made the project stress free. I don't have any criticism and I would highly recommend Ihtisham for any WordPress template work, since that is what he specifically worked on for me.
Michael Chandler
CEO, Bill Cox Furniture (US)
Ihtisham is a fantastic developer! He did everything to what we wanted and despite our multiple edits, he did them fast and without complains. Appreciate the work and will highly recommend him!!
Sharon
Singapore
Great guy with good skill set and very helpful. I would recommend him 100%
Matt
Australia

Skills

Linux & Windows Server Administrator
Web Hosting Technical Support (L1/L2)
cPanel/WHM, Plesk & WHMCS Administrator
Server Security & Performance Optimization
DNS, Email & Website Migration
WordPress Development & Support
Tools & Platforms
  • Linux
  • cPanel
  • Plesk
  • Databases
  • Zendesk Ticketing System
  • WordPress Development
  • Visual Studio
  • AWS
  • Docker
  • CI/CD Pipelines
Languages
  • English
  • Urdu
  • Pashto
Soft skills
  • Communication
  • Problem Solving
  • Cross-Functional Collaboration
  • Time management
  • Critical thinking

SERVICES

Linux Server Administration
Linux Server Administration

Setup, configuration, and management of Linux servers (cPanel/WHM, Plesk, LAMP/LEMP stacks). Server hardening, monitoring, performance tuning, and disaster recovery to keep your infrastructure secure and reliable.

Get Started
Web Hosting Management & Support
Web Hosting Management & Support

Full hosting account provisioning, DNS, email, and SSL configuration. Handling shared, VPS, dedicated, and bare-metal hosting environments — including high-availability platforms with 500+ live sites.

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WordPress Development & Optimization
WordPress Development & Optimization

Custom WordPress builds, migrations, backups, and restorations with zero data loss. Performance and security optimization, malware cleanup, and SEO-friendly configuration — 60+ sites delivered.

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Technical Support & Ticketing Operations
Technical Support & Ticketing Operations

Level 1/2 technical support for hosting, server, and website issues. Zendesk ticket management, customer-facing troubleshooting, and incident resolution for US/UK/EU clients across time zones.

Get Started

Let's discuss your infrastructure needs.

    My Blog

    data-center-layers-diagram
    July 24, 2026 Data Center Infrastructure: What It Actually Means When You’re Managing 500+ Live Websites

    When people hear “data center infrastructure,” they picture racks of blinking servers in a cold, humming room. That’s part of…

    Load More

    Contact information

    Country:                         Pakistan

    City:                                 Peshawar

    Upwork:          @Ihtishamhussain     

    LinkedIn:         @Ihtishamhussain

    GitHub:      @The-Ihtisham-Hussain

    Whatsapp:                  Contact Now

    Let's discuss your infrastructure needs.


      © 2026 Ihtisham Hussain. All Rights Reserved. Email: info@ihtishamhussain.com